Customer support

Support that resolves, not deflects.

A shared team inbox, the Kota AI agent, live chat, and a help center — on the same customer data that powers your marketing. Everything Intercom does, without the per-seat sticker shock.

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app.bunloop.com / inbox
Inbox 7
Mara Olsen
Can I export to CSV?
Devs @ Strand
Webhook 500s since 2pm
Priya R.
Thanks — that fixed it!
Tomas L.
Billing question
Mara Olsenopenassigned · You
Can I export my contacts to CSV?
Yes — Contacts → Export. I’ll drop the steps below 👇
Mara is typing…
Reply… /csv-export
Customer
PlanPro
MRR$490
Seats8
Signed upMar 2
CSAT4.8★

Unified inbox

Chat, email, WhatsApp, SMS, and Slack in one collaborative thread.

Kota AI agent

Resolves repetitive questions end to end, then hands off when it should.

Help center

Self-serve articles that deflect tickets and feed the AI agent.

Built on your CRM

Every conversation knows the customer.

Plan, MRR, last event, open journeys — right next to the thread. No tab-switching, no copy-paste from another tool.

  • Full contact & company context in the sidebar
  • See product events as they happen
  • Trigger a journey from a conversation outcome
app.bunloop.com / inbox
Inbox 7
Mara Olsen
Can I export to CSV?
Devs @ Strand
Webhook 500s since 2pm
Priya R.
Thanks — that fixed it!
Tomas L.
Billing question
Mara Olsenopenassigned · You
Can I export my contacts to CSV?
Yes — Contacts → Export. I’ll drop the steps below 👇
Mara is typing…
Reply… /csv-export
Customer
PlanPro
MRR$490
Seats8
Signed upMar 2
CSAT4.8★
AI-first

Let Kota take the first shift.

Kota answers from your help center, resolves what it can, and escalates the rest with full context. You pay per resolution, not per seat.

  • Confidence & sentiment-based handoff
  • Trained on your articles, macros, and past replies
  • Transparent per-resolution billing
app.bunloop.com / kota
KotaAI agent● confidence 0.94
How do I reset my API key?
Go to Settings → API keys → Rotate. Your old key works for 24h.
from: Help center · “Rotating API keys”
Resolved by Kota · billable · CSAT 5★
Low confidence or “talk to a human” → instant handoff to an agent
FAQ

Common questions

More from Bunloop

Pairs well with

Kota AI agent
Resolves conversations, hands off to humans
Learn more
Shared inbox
Every channel in one collaborative inbox
Learn more
Help center
Branded, searchable self-serve articles
Learn more

Give every customer a faster answer.

Free forever for < 1,000 users. No credit card required.

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