The platform

One customer model. Every touchpoint.

Bunloop unifies marketing and support on a single customer model — the same events, segments, and CRM power your journeys, broadcasts, inbox, and AI agent. Customer.io and Intercom, finally in one place.

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app.bunloop.com / journeys / onboarding-v3
Journeys/Onboarding sequenceRunning
Trigger
signup_completed
Email
Welcome
Wait
2 days
Branch
Plan = Pro?
Email
Upgrade
Exit
Completed
1,284 in flight
Email step
Welcome
Welcome to {{co.name}}
Performance
Sent12,480
Open rate64.2%
Click rate22.1%

Engage

Journeys, broadcasts, and transactional messaging on one visual canvas.

Support

A shared inbox, the Kota AI agent, live chat, and a help center — built in.

One data layer

Contacts, companies, events, and segments shared across both suites.

Why one platform

Stop syncing customer data between tools.

When marketing and support live in different products, the data drifts and the customer feels it. Bunloop runs both on one model, so context follows the customer everywhere.

  • One identity across email, chat, and tickets
  • Support sees lifecycle stage; marketing sees open tickets
  • No reverse-ETL, no brittle Zapier glue
app.bunloop.com / inbox
Inbox 7
Mara Olsen
Can I export to CSV?
Devs @ Strand
Webhook 500s since 2pm
Priya R.
Thanks — that fixed it!
Tomas L.
Billing question
Mara Olsenopenassigned · You
Can I export my contacts to CSV?
Yes — Contacts → Export. I’ll drop the steps below 👇
Mara is typing…
Reply… /csv-export
Customer
PlanPro
MRR$490
Seats8
Signed upMar 2
CSAT4.8★
Two suites, one bill

Replace your engagement and support stack.

Customer.io for lifecycle, Intercom for support, a CDP to glue them — three contracts, two data syncs. Bunloop is all of it, priced as one platform.

app.bunloop.com / kota
KotaAI agent● confidence 0.94
How do I reset my API key?
Go to Settings → API keys → Rotate. Your old key works for 24h.
from: Help center · “Rotating API keys”
Resolved by Kota · billable · CSAT 5★
Low confidence or “talk to a human” → instant handoff to an agent
FAQ

Common questions

Run the whole customer relationship on one platform.

Free forever for < 1,000 users. No credit card required.

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